
Buyer FAQ
Questions before your next vehicle order
Prepare your vehicle selection, budget and shipment with Jiang’s Auto Export. Start with your destination, then discuss the details of your order.
Buyer questions
Topic groups
Delivery options
Company & vehicle location
Who is Jiang’s Auto Export?
We source vehicles in China for overseas dealers and importers. Our team has more than ten years of used-car experience. Visit our About page or contact Jiang directly.
How do I verify the seller before paying?
Request the company details and PI through our published WhatsApp or email. Compare the invoice seller and payment beneficiary; ask us about any discrepancy before transferring money.
Where can I see the vehicles?
Contact us for the selected vehicle’s location and a visit appointment. Our Foshan location is Huanan International Auto, Shunde District, Guangdong. Listings are not a promise of stock in your country.
Dealer buying scenarios
How do I request a Corolla or RAV4 for Ghana?
Tell us your year range, engine, budget, quantity and destination port. Compare the actual units and ask your clearing agent about eligibility before placing an order.
Can I combine different models in one order?
Yes. Send a model-by-model list with quantities and budgets. Loading depends on each vehicle’s dimensions; confirm the plan before arranging transport.
Can we discuss a Chinese SUV in French?
Yes. Send your model and essential equipment in French. We can communicate in English, French or Arabic; specify the features your buyers need.
What information is useful for a work pickup?
Describe the load, road use, engine preference, budget and required drivetrain. Check the exact vehicle’s specifications and local parts supply.
What should I ask about an EV or plug-in hybrid?
Ask about battery information, charging connector, software language and local servicing. Your local installer or agent should check charging and import suitability.
How do I compare supplier quotations?
Use the same model, year, condition and delivery point. List included services beside each quotation, then add freight and destination expenses separately.
Buying & availability
Can I order one vehicle?
Yes. We handle one-car requests and dealer batches. Provide your destination and budget so we can discuss a practical shipping plan.
Can you find a model outside the website?
Send the model, engine, year range, budget, quantity and purchase date. We will discuss available sourcing options.
When is a vehicle reserved?
Confirm the vehicle and PI, then pay the agreed deposit. Stock moves quickly; sending an inquiry alone does not reserve a vehicle.
Is the website price a confirmed order price?
Use the listing as a starting point. The accepted quotation confirms the vehicle, currency, delivery terms, included work and price validity.
Payment & delivery terms
How are deposit and balance agreed?
A deposit of 30% or 40% can be specified in the PI. The remaining vehicle balance is settled before loading. Use the payment instructions confirmed for your order.
Do you offer EXW, FCA and FOB?
Yes. Choose EXW, FCA or FOB with us and confirm the exact collection or handover point. Request a written list of included transport, paperwork and handling services.
Which option should I request?
Tell us whether you have a China agent or forwarder and which tasks they handle. We can then quote the agreed handover arrangement without duplicating services.
What details are needed for a PI?
Send the buyer name, address, phone, email, destination port, currency, vehicle details and quantity. For company orders, include the correct company and consignee information.
Vehicle review & condition
What condition information should I review?
Review the body, cabin, engine, gearbox, warning lights and known repairs. Ask what inspection evidence is available for the particular vehicle.
Can I ask for more photographs?
Yes. Identify the unit and the areas you need to see. We will discuss available photographs and other condition information.
Can my China agent inspect the vehicle?
Arrange a time and location with us first. Any independent inspection cost and access must be agreed in advance.
Does a used vehicle have a new-car condition guarantee?
Used cars can have wear or previous repairs. Discuss the reported condition, preparation work and written order commitments before paying.
Documents & destination clearance
Which documents will my order include?
Ask for the document list in your quotation. The agreed export scope and shipment determine the invoice, packing, transport and export documents to be prepared.
Who handles customs at the destination?
Arrange a local clearing agent before purchasing. The agent should confirm import eligibility, duties, port expenses and registration requirements.
When do you need consignee information?
Provide accurate consignee and port details early. Review drafts carefully and tell us about changes before documents are finalized.
When are documents released?
Release follows the payment and shipment conditions agreed for your order. Confirm the document format and recipient with us beforehand.
Shipping & destination planning
How long will shipment take?
Transit can be around 30 days on some routes. Ask for a route-specific sailing estimate; loading dates, connections and destination handling can change the schedule.
How many cars fit in a container?
The planning reference is four standard cars or three large SUVs, subject to dimensions and loading confirmation. This arrangement does not apply to trucks or vehicle transporters.
What freight amount should I budget?
Our current planning reference is US$6,300 per container or US$2,300 for a single-car shipment. Confirm the route and a dated carrier quote before booking; these amounts exclude destination clearance.
Which markets can I discuss with your team?
We work with buyers in Africa, the Middle East, Central Asia and South America. Tell us your country, port and steering requirements so the actual vehicle and route can be assessed.
Plan your next vehicle order
Send your destination, models, quantity and budget.